Frequently asked questions

Can the use of a computer cause eye strain?

  • Prolonged use of a computer can cause or reveal visual disorders, dry eyes or eye fatigue, sometimes accompanied by a headache.
  • Be sure that your posture is good and that lighting is suitable.
  • Aches and pains often reveal existing disorders, an anomaly of binocular vision, an ametropia, or unsuitable equipment.
  • Lenses specially adapted to computer work can soothe your aches and pains.
  • A special computer anti-reflective treatment can relieve eye stress whether you wear corrective lenses or not.
  • Together with your progressive lenses, eyeglasses fitted with lenses that provide a special field of vision for short distances – between 50 cm and 1 meter – will be more efficient.

Can all frames be adapted to progressive lenses?

  • Most frames are adaptable to progressive lenses.
  • Sometimes, however, some are too narrow to accommodate three vision zones: far, intermediate and near.
  • Technological innovation enables us today to answer to the most specific cases.


Is it difficult to adapt to progressive lenses?

  • The advice of a professional optician and perfect mounting can ensure successful adaptation.
  • Innovation in the area of lenses and sophisticated technology for measurement make it possible to optimize adaptation to these lenses.
  • When all is well done all is well

Are lenses guaranteed?

  • Lens treatments are guaranteed for 2 years by the manufacturer under normal conditions of use.
  • Of course, in the case of a defect in fabrication or the impossibility of adapting to progressive lenses, the lenses are guaranteed and exchanged for more suitable ones. Our commitment to results is a guarantee.

What are some lens brands?

What is the best color for sunglasses?

  • Theoretically and for chromatic reasons, it is better to choose:
  • But the feelings of each person prevail, knowing that protection is the same whether the filter is brown or grey.
  • General aesthetics can guide you in your choice


Can I have sunglasses with my correction?

  • This is strongly advised.
  • All our frames can be fitted with lenses that are clear or tinted. It is important for them to be of good quality in order to ensure that they are well fitted and carefully adjusted to the face so that there is no parasite light to interfere.

How long does it take to get a pair of eyeglasses?

  • It all depends on your needs and your choice.
  • If you opt for made-to-measure frames, this can take a few weeks.
  • For frames that are in stock, most lenses are personalized and therefore made according to demand. In this case, it usually takes a week for your eyeglasses to be delivered. Some lenses are regularly stocked by our suppliers and can be delivered in one or two day.

Where are my eyeglasses mounted?

  • In our stores. The making of your equipment is entirely carried out in our workshops.

What is the difference between your eyeglasses brands and those of your competitors?

  • We have opted for excellence. We reject brands that rely on their logo for added value.
  • Most of our collections are artisanal, made by hand, distributed in small quantities, even in limited editions.
  • Others are made in high-tech factories.
  • We prefer fine quality materials that are comfortable and innovatively designed.



Why are eyeglasses so expensive?

  • Quality has a cost.
  • We have opted for excellence and have selected the best lens-makers and eyewear designers.
  • With regard to eyewear, the price depends on the material, design and quality of workmanship What’s more we essentially work with artisanal eyewear makers who only produce limited ranges.
  • With regard to lenses, the price depends on the material, the complexity of their geometry, the care that goes into their fabrication and the quality of their coating. To be totally effective and comfortable, each lens must be made individually and to measure. We avoid standardized lenses.

What are frames made of?

  • Cellulose acetate, plastic made from cotton or wood fiber.
  • Nickel silver, titanium, steel, aluminum
  • Frames made of noble materials such as wood, horn, tortoiseshell, leather, silver or gold obviously are the most prestigious.

How long will my pair of eyeglasses last?

  • It varies according to the evolution of your vision. You are strongly advised to visit your ophthalmologist every three years. In the meantime, your optician can check your correction and adapt it if necessary.
  • Obviously, you can use the same frames for a new correction, which is why quality frames are important.
  • You also may decide to change eyewear just for pleasure.

What is the meaning of high technology for measurement and centering of lenses?

A measurement-taking machine is composed of:

  • A screen to visualize, check and adjust the posture of the eyeglass wearer. This check is essential and must be carried out by an optician who can judge the position of the client in reality and on the screen.
  • Three cameras that provide a 3D picture to obtain the:
    • distance between the lenses and the eye
    • curvature of the frames
    • the inclination of the frames
      These are values that we use to order your lenses.
  • A tablet for close vision that provides the reading distance and the convergence.
  • Finally, software that re-transcribes all this data and corrects it, if by chance a parallax should take place at the moment of measurement.
Once corrected, all this will be printed on a photo reversed to a scale of 1 to check the precision and accuracy of the assembly.

Do you offer payment facilities ?

  • We accept all payment methods
  • Multiple payments without charge
  • Deferred Payment

I saw eyewear on the site, how to buy it ?

  • You can contact the Opticien Platinum, of the nearest store in your area by visiting his page, he will make the necessary for you.

How to maintain my eyeglasses ?

  • To clean your eyeglasses, we advise you to bring special ophthalmic lens cleaning spray or wipes